July 6, 2020
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Monday News You Can Use!
June 29, 2020
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- Home prices rising even though the Pandemic
- Send to everyone – should I refinance?
- How to reopen real estate safely for buyers agents and sellers.
- Interesting thoughts from Mr. Wonderful on small businesses re-opening – digitization is a new reality! Opportunity for us to have clients buy homes with office space in their homes.
- Send to buyers – should I buy?
Conversation Advancer:
23 things to say when someone complains or is angry:
- I’m sorry for this trouble.
- Please tell me more about…
- I can understand why you’d be upset.
- This is important — to both you and me.
- Let me see if I have this right.
- Let’s work together to find a solution.
- Here’s what I’m going to do for you.
- What can we do to resolve this now?
- I want to take care of this for you immediately.
- Do you think this solution would work for you?
- What I’ll do right now is … Then I can …
- As an immediate solution, I’d like to suggest …
- You’ve come to the right place to get this resolved.
- What would you consider a fair and reasonable solution?
- OK, let’s get you in better shape.
- I’m more than happy to help you with this.
- If I can’t take care of this, I know who can.
- I hear what you’re saying, and I know how to help.
- You have a right to be upset.
- Sometimes we fail, and this time I’m here and ready to help.
- If I were in your shoes, I’d feel the same way.
- You’re right, and we need to do something about this immediately.
- Thank you … (for bringing this to my attention, being straight with me, for your patience with us, your loyalty to us even when things go wrong or your continued business).
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Monday News You Can Use!
June 22, 2020
Conversation Advancer:
Avoiding making someone wrong!
It’s never your client’s fault. You can prevent their defensiveness by eliminating the word YOU! It’s not YOU didn’t send the attachment; its the attachment didn’t come through. Don’t blame them, blame the thing you’re talking about!
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Monday News You Can Use!
June 15, 2020
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Monday News You Can Use!
June 8, 2020
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Monday News You Can Use!
June 1, 2020
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Monday News You Can Use!
May 25, 2020
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Monday News You Can Use!
May 18, 2020
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- What does a 15% Unemployment rate mean for housing?
- Mortgage rates hit a new low!
- What could kill our economy – a real estate recession? You must know your statistics.
- Buyers are easing back. Love this quote “By May, we’ll know whether homeowners will pay a premium for liquidity in an uncertain market, accepting lower RedfinNow offers than before,” Glenn Kelman, Redfin’s chief executive. 1st Quarter 2020 for Zillow. They posted a $163 million loss on revenue of $1.1 billion, compared to a loss of $68 million on sales of $454 million the year before. Identical rates a loss of 15%. Looks to me they built a business that experiences a 15% of their revenue 🙂
Conversation Advancer:
To use with a “For Sale By Owner” who is interested, but hesitant because they may have a buyer on the hook:
Wouldn’t it be great if you could have your cake and eat it too? I have an idea you are going to like.
List with me today and I will give you an exclusion on any buyer you find in the next two weeks. That will give you three advantages:
List with me today and I will give you an exclusion on any buyer you find in the next two weeks. That will give you three advantages:
- As soon as you agree to list, you will have leverage. You can call any buyers who have seen your house, or any new buyers you may find in the next two weeks, and tell them you can still sell privately to them if they are interested.
- I will immediately prepare a thorough analysis, and you will know exactly how much a direct buyer would have to pay so you would come out ahead by selling to the buyer. That puts you in a very strong negotiating position!
- If you decide to sell to a buyer, we will suspend my listing until you close. If your sale goes through, you owe me nothing. If your buyer fails to close, I may have a back-up buyer ready to close. That way you would be in a Win-Win situation, Right?
Tech Tip:
how to buy refurbished Tech
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Monday News You Can Use!
May 11, 2020
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Monday News You Can Use!
April 27, 2020
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- 3 Million Mortgage holders are in forbearance
- Only half of America thinks this is a good time to buy. There’s inventory, historic low-interest rates, and refis are slowing down – let’s tell our buyers why its a good time.
- Home prices expected to burp and drop – then rise again in 6 months – good video to send to everyone.
- The new normal will be very different from what we are used to. We’re going to lose restaurants, small businesses, and more
Conversation Advancer:
(remember you’re supposed to get objections)
I want to find a house before I put mine on the market.
“I agree, finding your new home is important and it may take as long as 1.5 to 3 months for your home to sell. Then it will take another month to six weeks to get the closing done and by that time, any home that you would have found will likely already be sold. Motivated Sellers today are looking for non-contingent offers. There’s a couple of ways we can make your offer stronger. The goal is to get you into that new home right?
(remember you’re supposed to get objections)
I want to find a house before I put mine on the market.
“I agree, finding your new home is important and it may take as long as 1.5 to 3 months for your home to sell. Then it will take another month to six weeks to get the closing done and by that time, any home that you would have found will likely already be sold. Motivated Sellers today are looking for non-contingent offers. There’s a couple of ways we can make your offer stronger. The goal is to get you into that new home right?
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