January 22, 2024
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And a reminder:
Conversation Advancer:
If the conversation is getting heated or emotional or loud – speak softly – whisper even. Your soft voice will force active listening. When they listen they don’t argue, yell, or talk.
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TECH TIP
How to Edit a PDF file
(NOTE: If you own a modern version of Microsoft Word, skip all the suggested programs below—you have a great PDF editor at your fingertips.) Use this link to learn how to turn a PDF into a Word document. Then open the Word document as you would any other and then edit away.
This tip also works in WPS Office and Google Docs.
Or Use this Free PDF Editor
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